Mandatory reporting of consumer good safety incidents to ACCC: Update August 2010

From 1 January 2011, suppliers of consumer goods and related services will be required to make a report to the Australian Competition and Consumer Commission (ACCC) if they become aware a consumer product they supplied or serviced has caused, or may have caused, serious injury, illness or death. Mandatory safety reporting was introduced via the Trade Practices Amendment (Australian Consumer Law) Act (No 2) 2010 (Act) in an attempt to identify significant consumer product hazards in a timely fashion.

In order to meet the mandatory reporting requirements, suppliers need to introduce internal policies, processes and procedures to ensure that an appropriate person within the organisation quickly receives and assesses information about safety incidents associated with consumer goods or related services and, if relevant, is able to inform ACCC within two days of becoming aware of the incident.

To view the full Update, please download PDF.