The Maddocks Home Care Agreement for home care package consumers
The Home Care Agreement contains all the provider, consumer and package specific information, mandatory content required by the Aged Care Act 1997 and its associated Principles as well as signatures in a 4 – 5 page table at the front (which can be customised for the provider as required). The table is followed and supported by a compact set of standard terms and conditions.
The Maddocks Home Care Agreement is not a subscription service and we generally do not provide 'off the shelf' standard form agreements. Our agreements are customised to your service based on our standard 'base' document. We have found this approach works best for our clients and, in turn, care recipients.
The Home Care Agreement does not include detailed information about:
- the provider’s privacy policy/processes for the handling of personal information.
- the provider’s fees policy.
- the provider’s complaints handling policy, or
- included and excluded services under the home care packages program (that is, the list of services set out in the Quality of Care Principles 2014 (Cth)).
We take this approach because feedback from providers has been that they prefer to give consumers separate documents which address the above matters (such as in their admission kit or handbook). This makes the Home Care Agreement shorter and gives the provider more flexibility to update these items from time to time.
We have also developed Home Care Agreements which follow this same approach for the provision of services under the Commonwealth Home Support Programme, National Disability Insurance Scheme and on a private (fee-for-service) basis.
We can also help you with commercial agreements in home care, residential aged care and disability services covering everything from large scale brokerage arrangements to general home and garden maintenance.
To access a redacted version of our home care agreement template, please complete the form below.
Download a copy of the home care agreement template
Looking to discuss Home Care Agreements?
Get in touch with the Healthcare team.
Keep up to date with our legal insights and events
Sign upRecent articles
Reform to Australia’s merger clearance regime
By Ron Smooker, Shaun Temby, Jacqueline Picone, and Oliver Wahlstrom
A new mandatory, suspensory merger review system conducted by the ACCC comes into effect in Australia on 1 January 2026.
Important changes to the Workplace Injury Rehabilitation and Compensation Act 2013 concerning workers’ compensation in Victoria
By Catherine Dunlop, Jessica Mourney
From 31 March 2024, amendments to the Victorian workers’ compensation scheme took effect
A step closer to mandatory climate-related disclosure
By Ron Smooker, Rosamond Sayer, Samantha Murphy, and Joseph Fox
The Treasurer introduced the Treasury Laws Amendment (Financial Market Infrastructure and Other Measures) Bill 2024.
Gomeroi v Santos: New guidance on good faith negotiation, and the relevance of climate change
By Susanne Rakoczy, and Larissa Svetlov
We explore Gomeroi People v Santos NSW Pty Ltd and Santos NSW (Narrabri Gas) Pty Ltd [2024] FCAFC 26 (Gomeroi Appeal).
Partner
Sydney