About Us

We work collaboratively with our clients to build strong, sustainable relationships. Our team is committed to delivering consistent high standards of service, and we understand the importance of accessibility. Working with us, you'll enjoy open communication, meaning well scoped, properly resourced and effectively managed matters.

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Latest Case

Providing strategic advice on expansion structures November 16, 2018

Founded in Bondi Beach in 2012, Bailey Nelson has rapidly grown into a global eyewear retailer and service provider with boutiques in Australia, London, Canada and New Zealand. The strong demand for their products and … Continued

Latest News

Special counsel joins Maddocks in Canberra January 16, 2020

Thursday 16 January 2020 Veena Bedekar has joined Maddocks as a special counsel in the firm’s Canberra office. Veena joined Maddocks this week and will work with the Maddocks Probity and Property teams. She joins … Continued

Latest Article

Too much of the (Apple) pie? – Screen-time apps and misuse of market power January 16, 2020

Apple’s ‘screen-time’ functionality (and similar apps released by other developers) have changed the way we engage with our screens, allowing users to monitor how long they spend every day checking emails, messaging and their use … Continued

Debt Recovery (Local Government)

Almost 25 years ago, Maddocks recognised a need for debt recovery services by our local government clients and responded by establishing ML&C Collections.

With five Account Managers, three Clerks and the support of more than 500 partners and lawyers of Maddocks, ML&C offers a comprehensive recovery service with immediate access to more extensive legal expertise should it be required.

All of our team members understand the position of our council clients in collecting council rates debts – a position which varies considerably to general debt collection because the debtors are ratepayers and part of the council’s community. Our team members take the time to understand the demographics of our individual council clients, acting at all times in a manner that does not compromise council’s reputation.

Our goal is to manage all aspects of debt recovery, allowing our local government clients to maximise their resources and focus on their key responsibilities to the benefit of all stakeholders. We deliver tangible, valuable outcomes – in the 2016/2017 rate collection cycle we achieved an average collection rate of 97% for our clients.

How can we help?

ML&C has developed efficient and cost-effective methods to recover rates, charges and debts on behalf of our clients. Our recovery services focus on collection in the areas of:

  • council rates
  • general and sundry debts
  • unpaid registrations for food and health
  • failure to vote at council elections
  • outstanding mechanical service bills
  • special charges – street construction
  • child and aged care
  • council asset protection management
  • council parking infringements
  • animal infringements.

Our role includes providing strategic business and policy advice, administration and monitoring of instalment agreements, and instituting all recovery processes and associated legal proceedings. We also provide training on key legislative changes which affect our clients and their business.

“ML&C Collections has exceeded all the criteria we have established; providing a value for money service, strongly focused on recovering the debt, work closely with Council, adopting a professional approach to collection and achieving a high recovery rate.”

Trevor Riches. Property Rates and Evaluation, City of Casey.

Almost 25 years ago, Maddocks recognised a need for debt recovery services by our local government clients and responded by establishing ML&C Collections.

With five Account Managers, three Clerks and the support of more than 500 partners and lawyers of Maddocks, ML&C offers a comprehensive recovery service with immediate access to more extensive legal expertise should it be required.

All of our team members understand the position of our council clients in collecting council rates debts – a position which varies considerably to general debt collection because the debtors are ratepayers and part of the council’s community. Our team members take the time to understand the demographics of our individual council clients, acting at all times in a manner that does not compromise council’s reputation.

Our goal is to manage all aspects of debt recovery, allowing our local government clients to maximise their resources and focus on their key responsibilities to the benefit of all stakeholders. We deliver tangible, valuable outcomes – in the 2016/2017 rate collection cycle we achieved an average collection rate of 97% for our clients.

How can we help?

ML&C has developed efficient and cost-effective methods to recover rates, charges and debts on behalf of our clients. Our recovery services focus on collection in the areas of:

  • council rates
  • general and sundry debts
  • unpaid registrations for food and health
  • failure to vote at council elections
  • outstanding mechanical service bills
  • special charges – street construction
  • child and aged care
  • council asset protection management
  • council parking infringements
  • animal infringements.

Our role includes providing strategic business and policy advice, administration and monitoring of instalment agreements, and instituting all recovery processes and associated legal proceedings. We also provide training on key legislative changes which affect our clients and their business.

“ML&C Collections has exceeded all the criteria we have established; providing a value for money service, strongly focused on recovering the debt, work closely with Council, adopting a professional approach to collection and achieving a high recovery rate.”

Trevor Riches. Property Rates and Evaluation, City of Casey.