About Us

We work collaboratively with our clients to build strong, sustainable relationships. Our team is committed to delivering consistent high standards of service, and we understand the importance of accessibility. Working with us, you'll enjoy open communication, meaning well scoped, properly resourced and effectively managed matters.

Learn More

Latest Case

Advising on major deals in the technology sector March 21, 2017

The National Broadband Network (nbn) is one of the largest infrastructure projects ever undertaken in Australia. The nbn will connect Australian homes and businesses to a faster broadband landline and internet network by 2020. Maddocks … Continued

Latest News

Maddocks advises Swinburne University of Technology on $118 million online education deal March 21, 2017

Tuesday 21 March 2017 Maddocks has advised Swinburne University of Technology (Swinburne) on a deal that will see SEEK (ASX:SEK) purchase a greater stake in Online Education Services, a joint venture between the university and … Continued

Latest Article

For want of a comma, the case was lost…or when style becomes substance March 27, 2017

The United States case of O’Connor v Oakhurst Dairy handed down on 13 March 2017, dubbed the ‘$10 million comma case’, highlights the importance of punctuation and the legal consequences that can flow on from … Continued

Debt Recovery (Local Government)

Almost 20 years ago, Maddocks recognised a need for debt recovery services by our local government clients and responded by establishing ML&C Collections.

With five Account Managers, three Clerks and the support of more than 500 partners and lawyers of Maddocks, ML&C offers a comprehensive recovery service with immediate access to more extensive legal expertise should it be required.

All of our team members understand the position of our council clients in collecting council rates debts – a position which varies considerably to general debt collection because the debtors are ratepayers and part of the council’s community. Our team members take the time to understand the demographics of our individual council clients, acting at all times in a manner that does not compromise council’s reputation.

Our goal is to manage all aspects of debt recovery, allowing our local government clients to maximise their resources and focus on their key responsibilities to the benefit of all stakeholders. We deliver tangible, valuable outcomes – in the 2015/2016 rate collection cycle we achieved an average collection rate of 97% for our clients.

How can we help?

ML&C has developed efficient and cost-effective methods to recover rates, charges and debts on behalf of our clients. Our recovery services focus on collection in the areas of:

  • council rates
  • general and sundry debts
  • unpaid registrations for food and health
  • failure to vote at council elections
  • outstanding mechanical service bills
  • special charges – street construction
  • child and aged care
  • council asset protection management
  • council parking infringements
  • animal infringements.

Our role includes providing strategic business and policy advice, administration and monitoring of instalment agreements, and instituting all recovery processes and associated legal proceedings. We also provide training on key legislative changes which affect our clients and their business.

“ML&C Collections has exceeded all the criteria we have established; providing a value for money service, strongly focused on recovering the debt, work closely with Council, adopting a professional approach to collection and achieving a high recovery rate.”

Trevor Riches. Property Rates and Evaluation, City of Casey.

Almost 20 years ago, Maddocks recognised a need for debt recovery services by our local government clients and responded by establishing ML&C Collections.

With five Account Managers, three Clerks and the support of more than 500 partners and lawyers of Maddocks, ML&C offers a comprehensive recovery service with immediate access to more extensive legal expertise should it be required.

All of our team members understand the position of our council clients in collecting council rates debts – a position which varies considerably to general debt collection because the debtors are ratepayers and part of the council’s community. Our team members take the time to understand the demographics of our individual council clients, acting at all times in a manner that does not compromise council’s reputation.

Our goal is to manage all aspects of debt recovery, allowing our local government clients to maximise their resources and focus on their key responsibilities to the benefit of all stakeholders. We deliver tangible, valuable outcomes – in the 2015/2016 rate collection cycle we achieved an average collection rate of 97% for our clients.

How can we help?

ML&C has developed efficient and cost-effective methods to recover rates, charges and debts on behalf of our clients. Our recovery services focus on collection in the areas of:

  • council rates
  • general and sundry debts
  • unpaid registrations for food and health
  • failure to vote at council elections
  • outstanding mechanical service bills
  • special charges – street construction
  • child and aged care
  • council asset protection management
  • council parking infringements
  • animal infringements.

Our role includes providing strategic business and policy advice, administration and monitoring of instalment agreements, and instituting all recovery processes and associated legal proceedings. We also provide training on key legislative changes which affect our clients and their business.

“ML&C Collections has exceeded all the criteria we have established; providing a value for money service, strongly focused on recovering the debt, work closely with Council, adopting a professional approach to collection and achieving a high recovery rate.”

Trevor Riches. Property Rates and Evaluation, City of Casey.