“Maddocks Recoveries has exceeded all the criteria we have established; providing a value for money service, strongly focused on recovering the debt, working closely with Council, adopting a professional approach to collection and achieving a high recovery rate.”

Trevor Riches | Property Rates and Evaluation, City of Casey

Maddocks Recoveries, founded in 1992 as ML+C, has honed a specific expertise in revenue recovery and management for Victorian local government and commercial clients. Operating from our Melbourne headquarters, we provide tailored services across Australia, with a unique focus on local council and ratepayer needs.

Under our dynamic hybrid model, our recovery team uses the latest in cutting-edge technology such as our MARS portal, while taking a compassionate approach to all those involved in collections. This results in a remarkable recovery rate, faster response times, and enhanced customer relationships.

We offer a full suite of services, from issuing notices and handling payment plans to initiating legal proceedings, with the support of Maddocks’ extensive legal network.

Our 25-year track record, coupled with our individualised, flexible approach, positions us as a ‘one-stop shop’ for clients across a range of sectors including local and state government, finance, and hospitality.

By selecting Maddocks Recoveries, you opt for a partnership that understands and exceeds your unique recovery needs through a seamless integration of technology, flexibility, empathy, and legal expertise.

Our team delivers impressive results and is led by:

Services

Maddocks Recoveries, founded in 1992 as ML+C, has honed a specific expertise in revenue recovery and management for Victorian local government and commercial clients. Operating from our Melbourne headquarters, we provide tailored services across Australia, with a unique focus on local council and ratepayer needs.

Under our dynamic hybrid model, our recovery team uses the latest in cutting-edge technology such as our MARS portal, while taking a compassionate approach to all those involved in collections. This results in a remarkable recovery rate, faster response times, and enhanced customer relationships.

We offer a full suite of services, from issuing notices and handling payment plans to initiating legal proceedings, with the support of Maddocks’ extensive legal network.

Our 25-year track record, coupled with our individualised, flexible approach, positions us as a ‘one-stop shop’ for clients across a range of sectors including local and state government, finance, and hospitality.

By selecting Maddocks Recoveries, you opt for a partnership that understands and exceeds your unique recovery needs through a seamless integration of technology, flexibility, empathy, and legal expertise.

How we can help:

• Early Intervention
• Debt portfolio Management
• Legal Services

Early Intervention

Maddocks Recoveries believes in a proactive and collaborative approach. By focusing on early intervention, we partner with you to recover outstanding payments at the beginning of the debt cycle, to preserve your positive customer relationships while minimising potential legal costs. . Here's how we can assist:

Comprehensive services designed for your needs:

• Data Cleansing: Ensure accurate and up-to-date customer records, aligning them with publicly available information.
• Debtor Profiling: Tailor the recovery process through in-depth analysis of debtor information.
• Revenue Recovery: From final payment notices to active follow-ups, we're there at every step.
• Revenue Management: Let us manage your payment plans efficiently through negotiation, administration, and monitoring.
• Locating Debtors: Through innovative skip tracing or field calls, we'll find those hard-to-reach debtors.

We Go Beyond the Basics:

• Complex Issues Resolution: Trust us to work with you in recovering funds from sensitive cases like deceased estates or deregistered companies.
• Debtor Management Assistance: We'll support and strengthen your debtor management and hardship policies.

Versatility in Debt Recovery:

Maddocks Recoveries recovers a broad range of debt, including:

• parking offences
• recovery of assets that are subject to pecuniary orders
• unpaid supplier accounts
• unpaid membership fees.

For our local government clients, we recover:

• council rates
• general and sundry debts
• unpaid registrations for food and health
• failure to vote at council elections
• special charges – street construction
• child and aged care
• council parking infringements
• animal infringements.

Why Choose Maddocks Recoveries?

By aligning with us, you’re investing in a partnership that values collaboration, integrity, and efficiency. Your satisfaction is our priority, and we are committed to delivering results.

Legal Services

At Maddocks Recoveries, we specialise in offering comprehensive legal solutions to recover your outstanding debts, ensuring a seamless and effective process. Our experienced team manages the entire legal process, from initiating complaints to attending court and implementing the outcome.

Our extensive legal services for debt recovery include:

• Initiating legal action
• Attending hearings
• Summons to attend for oral examination
• Warrants to seize property
• Attachments of earnings
• Handling bankruptcy and winding up applications
• Facilitating section 181 property sales

Furthermore, we are part of Maddocks, one of Australia's leading law firms, and can access specialist lawyers in any matters that require expert legal advice or litigation. Our commitment extends beyond recovery, as we also offer training on vital legislative changes that may impact our clients and their businesses.

Take Action Today!

Don’t let unpaid debts affect your business or community. Contact Maddocks Recoveries now and experience the true value of a proactive approach to debt management. Together, we can maintain relationships, reduce costs, and maximise recovery.