“They are brilliant. They have been really committed to the client and are very good with the technical legal advice but also have a very valuable commercial approach.”
— Chambers Asia-Pacific 2017
We work collaboratively with our clients to build strong, sustainable relationships – our longest is now more than 100 years old. Our lawyers aim to deliver consistently high standards of service, and we understand the importance of accessibility, responsiveness and transparency. Working with us, you’ll enjoy open communication, meaning well scoped, appropriately resourced and effectively managed matters.
Our clients tell us they come to Maddocks because we have the expertise they require, delivered with a strong emphasis on personalised service. What’s more, they explain that the difference between a Maddocks lawyer and others they deal with is that we’re welcoming, we value long-term relationships and provide clarity and commerciality in our advice.
Our culture is based on inherent core values that are promoted and observed across the firm:
- Collaboration and working together in promoting the interests of the firm
- Commitment to doing things better through excellence, change and innovation
- Respect for the value of the individual and diversity
We have been named in Workplace Gender Equality Agency’s (WGEA) Employers of Choice for Gender Equality (EOCGE) as a citation holder for 2016. We have received the preceding EOWA citation since 2004, and are proud of our active Corporate Social Responsibility, Maddocks Women and ProBono initiatives. Maddocks is a member of the Australian Legal Sector Alliance (AusLSA) and our people work collaboratively to promote sustainable practices across the legal sector. We have formed strategic alliances with Australian and international law firms to expand our business across international boundaries. Specifically, we are a member of ADVOC, a global network of independent law firms.
Maddocks has long been a progressive leader when it comes to devising innovative ways of improving our clients’ experiences when working with us.
As a legal adviser to leading government and private clients, we are constantly exploring how we can tailor or customise our services for efficacy and efficiency.
Two very real examples of how we’ve done this are via our ePortfolio and eContracts client platforms.
ePortfolio is a unique, web-based service that provides clients with 24-hour access to all relevant project information, interactively and in real time, through a single, integrated system. Numerous clients have realised the benefits of accessing the status and progress of their matters through this seamless interface.
eContracts is our electronic document exchange platform, which allows our developer clients to seamlessly sign project documents, saving them time and money.
We understand innovation goes beyond just the technology.
Our market-leading approach to diversity and workplace flexibility was recognised in 2016 when our Employment, Safety & People team won the Australasian Legal Practice Management Association/Lexis Nexis Thought Leadership Award for innovation in flexible work practises.