Importantly, employers cannot simply refuse a notice to work from home outright. If the proposed arrangement is not reasonable, the employer must consider and implement an alternative arrangement (including an equivalent or reduced period) where this is reasonable.
In practical terms, where the specific days or times proposed by the employee are not reasonable, but it would otherwise be reasonable for the employee to work from home for an equivalent or reduced period on different days, the employer is obliged to allow the employee to work from home on that alternative basis.
Any refusal response must include reasons as to why it is unreasonable for the employee to work from home.
How will disputes be dealt with?
As the new right sits within the equal opportunity framework:
- disputes may be brought to the Victorian Equal Opportunity and Human Rights Commission for conciliation; and
- unresolved disputes may proceed to VCAT.
VCAT will have power to order employers to allow an employee to work from home and to make orders requiring compliance with the legislation.
Interaction with other laws
The Bill expressly provides that the right to work from home operates alongside, and does not limit, existing rights under Commonwealth law, including the Fair Work Act.
However, employees who fall within s 65(1A) of the Fair Work Act, such as carers and parents, seeking flexibility for those reasons and who are entitled to make a flexible work request under those provisions, are carved out from the new right to work from home under the Bill.
Employers should also be mindful of their obligations under the Occupational Health and Safety Act. Working from home may be considered a remote or isolated working environment which means employers should consider the risks associated with this type of work.
What the Bill means for employers
In practice, the Bill will significantly constrain the circumstances in which employers can limit work from home arrangements. Decisions will need to be justified by reference to a narrow and exhaustive set of statutory criteria, focused on inherent role requirements and operational impacts.
Employers will need to move beyond preference-based reasoning and ensure they can objectively substantiate any refusal, including by reference to productivity, supervision, safety, or client-facing requirements.
In light of the impending start date of the Bill, employers should begin considering:
- update flexible work and hybrid work policies to align with statutory obligations under the Bill;
- implement processes to ensure timely (21-day) and compliant responses to work from home notices; and
- budget for employer-funded costs associated with remote work arrangements, including equipment and systems access.
Next steps
The Bill is currently before the Victorian Parliament. Employers should monitor its progress and prepare for implementation ahead of September 2026.
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