About Bridget

Bridget is a procurement and technology lawyer, who specialises in providing commercial, procurement and contracting advice to government agencies at the Commonwealth, state and territory levels. Bridget advises on the procurement of goods and services (including outsourcing, bespoke ICT solutions, and policy implementation) and effectively drafts documentation to support complex government requirements.

Bridget advises on whole-of-government agreements with major vendors and whole-of-government technology panels, including the establishment, negotiation, and ongoing management of those arrangements. Bridget has an extensive understanding of the various issues and risks associated with developing and managing government procurement and contracting requirements. Bridget provides practical, solutions oriented advice and has assisted many clients to achieve a positive outcome.

Experience

• Contact centres

  Advised on a number of extensions to, and variations of, Services Australia’s contact centre contracts with four service providers. Bridget has advised on implementation of internal policy requirements and complex performance management frameworks. Bridget provides ongoing advice on contract management issues and the procurement of new arrangements.

• Government contracted doctors

  Advising on the procurement of government contracted doctors to provide disability medical assessments for the purposes of determining appropriate disability welfare payments. This procurement to implement policy requirements involved ensuring consistency with the legislative framework, achieving clarity for the required services and incorporating protections for vulnerable members of the community.

• Major vendor agreements

  Advising on whole-of-government agreements with IBM, SAP, Concur, and Oracle. This included identifying risk areas and proactively offering and developing contractual solutions, and drafting modules to reflect the deliverables being offered as part of the arrangement. Bridget provides ongoing advice in the management of these arrangements.

• Technology marketplaces

  Advising on the establishment of various technology marketplaces for the Digital Transformation Agency, including drafting and advising on procurement documentation and guidance material for establishing various panels, and providing advice on ongoing interpretation and issues arising out of those panels. This included drafting RFT documentation, conducting legal risk assessments and providing ad hoc advice.

• ICT contracts

  Advising the Commonwealth Department of Health on the ongoing management and renegotiation of key ICT contracts, including the Department’s outsourced ICT services and the National Cancer Screening Register. Bridget advised on drafting a bespoke ICT contract, reviewing the performance management framework, and assisted in negotiating amendments to the contracts.