About Harriet

Harriet advises both private and public sector organisations on a range of commercial projects with a focus on complex IT outsourcing, transformation, information technology, telecommunications and general commercial matters. As a part of her IT and commercial practice, Harriet advises clients on privacy, data protection and regulatory compliance obligations in relation to their commercial and marketing practices, data usage requirements and digital strategies.

In the telecommunications sector, Harriet has acted on a range of commercial and regulatory matters for some of Australia's largest telecommunications providers including: advising clients in relation to regulatory requirements, issues and regulatory strategy, advising clients in relation to the NBN and drafting telecommunications services agreements.


  • Optus

    Advising Optus on its strategically significant new arrangement with long-term technology partner, Nokia, for the delivery of end-to-end management and maintenance of the Optus network. On this project, Harriet worked intensively with Optus’ internal legal, commercial and technical stakeholders over a period of 15 months from the initial RFT through to contract signing. Harriet has subsequently advised Optus in relation to a number of complex and business critical outsourcing arrangements, including with Lendlease.

  • Deutsche Bank

    Advising Deutsche Bank on the Australian aspects of its global outsourcing and procurement business processes, including corporate purchasing, accounts payable and related technology functions (including infrastructure) and services. Harriet has also advised Deutsche Bank on various issues relating to compliance with the Privacy Act 1988 (Cth) and, more recently, Prudential Standards, including Prudential Standard CPS 234 from an outsourcing and technology procurement perspective.

  • Essential Energy

    Advising on a number of discrete but related procurement processes associated with Essential Energy’s new Oracle ERP solution. This included the procurement of the underlying Oracle products. This initially involved the drafting of contract documents (on the terms of Procure IT v3.2) and then negotiation of contract documents with Oracle. For this project, Harriet was engaged to provide detailed advice to Essential Energy on the application of Essential Energy’s recently implemented distributor licence conditions.

  • Mirvac

    Advising on the outsourcing of Mirvac’s telecommunications systems and services to Telstra. The project required the negotiation of an enterprise-wide master services agreement together with a significant number of ‘service schedules’ for the services being provided by Telstra.

  • NSW Government

    Advising NSW government agencies on a range of complex and 'business as usual' procurement matters, including in relation to the procurement of IT goods and services under the ICT Services Scheme.

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