Optus retail franchise agreement project
The introduction for Optus of a new national retail partner franchise agreement and conversion of the existing retail network to a new commission model.

Maddocks advised Optus, an Australian telecommunications company and one of the largest wireless carriers in Australia, on the introduction of a new national retail partner franchise agreement and conversion of the existing retail network to a new commission model.
We worked closely with the Optus legal and business teams to develop the legal and commercial structure of the new commission model which involved extensive competition advice on exclusive dealing and cartel conduct.
The Maddocks team also assisted with the preparation of a new suite of documents for the retail network, and provided strategic support to assist the negotiations with the network advisory council.
The Council alleged breach of the Competition and Consumer Act for good faith under the Franchising Code of Conduct and unconscionable conduct.
The Maddocks team includes Greg Hipwell and Fiona Wallwork.
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