Caroline Atkins
Caroline is a leading procurement, technology and intellectual property lawyer renowned for her experience and expertise working with the Commonwealth Government.
View profileThe rapid spread of COVID-19 has resulted in an unprecedented global crisis. Many companies are encouraging, or enforcing, employees to work from home, so as to reduce the impact of the spread of COVID-19. A number of these decisions are being made quickly, with a focus on the health and well-being for all staff members, clients, and the public at large.
This quick response to a rapidly changing situation may leave organisations at risk of security vulnerabilities. Security obligations are not suspended during these times of crisis!
This article sets out some security tips for working from home.
Taking home hard copies of confidential or other sensitive information should be avoided. If it is necessary (and permitted by your security requirements!) to take this information home, ensure it is protected by appropriate safeguards (e.g. in a locked drawer, with yourself as the only keyholder).
This principle should apply to all important documents – ensure any irreplaceable documents (like originals) are kept away from pets, artistic toddlers, and muddy shoes.
You may be sharing a space with family members, housemates and cleaners. Consider whether the information you may have lying around could pose a security (or even probity) risk. Are you working on an RFT and your housemate works for a company which may tender for the work? Hide it! And keep sensitive phone calls to a minimum and conducted in private.
Avoid leaving your devices in the car or communal areas when you are not using them. Is your housemate throwing an isolation party (with less than 100 people indoors, of course)? Coles delivery man delivering 800 rolls of toilet paper? Keep your devices and documents out of sight and out of reach.
Some organisations allow their employees to bring their own devices, and connect to the appropriate networks via Citrix (or similar). If this is how you intend to work from home, consider the following principles (these also apply to use of devices provided by your organisation):
Wi-Fi in public places, or your neighbour’s unsecured network, may include some security vulnerabilities. Use your own secure Wi-Fi if you can, or tether from your mobile’s hot spot.
Considering sharing your #WFH set up on social media? Ensure any sensitive information (including on your screen, hard copy documents, notes, or reflections) is obscured.
Does your workplace have working from home, working away from your desk, or enterprise mobility policies? Know them well, and take the appropriate measures outlined in those policies to ensure you are safe and compliant.
Maddocks has produced guides to a range of legal issues raised by the coronavirus (COVID-19). You can access these guides here.
Caroline is a leading procurement, technology and intellectual property lawyer renowned for her experience and expertise working with the Commonwealth Government.
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