Technology Procurement Refresher 2026

Leading on from the release of the second edition of the Technology Procurement Handbook, we've identified several developments that may affect how organisations procure, implement and manage technology solutions. 

This refresher series highlights some of the key issues worth considering in the year ahead, including:

• Effective service level regimes
• Reseller Arrangements
• Software Escrow

For more information on anything covered here, please reach-out to our team.

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• Technology Procurement Refresher: Effective service level regimes

  By

  • Jeff Goodall
  &
  • Jack Evans

  Service levels are a familiar feature of technology contracts, yet their practical application is not always clear.

• Technology Procurement Refresher: Reseller Arrangements

  By

  • Jeff Goodall
  &
  • Jack Evans

  The key risks, common reseller models, and what customers can do to protect themselves.

• Technology Procurement Refresher: Software Escrow

  By

  • Jeff Goodall
  &
  • Jack Evans

  Software escrow is a well-established but frequently misunderstood risk mitigation mechanism in procurement contracts.

Related Insights

Technology Procurement Handbook Second Edition

Maddocks is proud to present the second edition of its Technology Procurement Handbook.

Key contacts

• Jeff Goodall

  Partner
  

  Sydney

• Brendan Tomlinson

  Partner
  

  Sydney

• Jack Evans

  Special Counsel
  

  Sydney

• Harriet Royle

  Special Counsel
  

  Sydney

• Alannah Manson

  Senior Associate
  

  Sydney

• Bernadette Lim Lo Suy

  Senior Associate
  

  Sydney